Wow – 5 stars all around. I truly can not say enough good things about Natallia. She was immensely helpful for me this week when my boyfriend and I were searching for an apartment in NYC. We had seen a listing on a website with Natallia as the broker with an open house being held the next day. I reached out to Natallia the following morning only hours before the open house. After our initial contact literally everything fell into place. Natallia clearly explained what would be needed for us to secure the apartment that morning and walked us through the process and necessary steps to ensure that if we loved it, it would be taken off the market. She was easily accessible all day texting us updates and was even able to negotiate and adjust the terms of the lease submitting our offer prior to the open house to ensure we did not waste our time if it was not workable. She was on time to the open house and answered all of my boyfriends’ questions. Once the apartment was taken off the market she also walked us through the remaining paperwork to ensure we were approved the next day. She even went out of her way to go back to the apartment as I was unable to attend the open house and walk me through it via facetime. I had worked with a lot of brokers and services prior to meeting Natallia and her service is unmatched- she is the best. I really could go on and on but I am really grateful for her professionalism, speed and clarity through a process that is always stressful and a bit exhausting. Many thanks to Natallia for helping my boyfriend and I find an amazing first apartment together!