“Carole was the owner/landlord’s agent on a co-op building apartment that I rented in Windsor Terrace. She was very responsive, worked efficiently, and helped usher me through the complicated co-op board process, which I didn’t have any experience with. The portal I used to upload documents and verify my credentials was modern/updated, easy to use and secure. Overall, Carole made this complicated rental/co-op process painless and smooth for me, which was greatly appreciated considering the competitive and stressful rental market I faced this summer.”